Terms and Conditions
SCOPE OF APPLICATION
The terms and conditions apply to all contracts of purchase, supplies and other services between Art Project Me (hereinafter referred to as “me“ or „seller“) and the consumer (hereinafter referred to as „you“ or „customer“). By purchasing on this website you accept these Terms and Conditions.
Changes of these conditions may be applied.
ORDER & CONTRACTING
The product descriptions on www.artproject.me do not constitute binding offers on the part of the seller but merely serve the purpose of enabling a binding offer to be submitted by the customer.
An order and/or a contract is valid after a completed order procedure from the customer as well as a sent confirmation message from the seller. After having placed selected products in the cart and having passed through the ordering process and by clicking the button finalizing the order, the customer submits a legally binding offer of contract with regards to the products in the virtual cart. The customer may also submit his order via e-mail.
The customer must take care when filling in all fields in the form, including their shipping information. The seller shall not be held liable for failure to ship the order because of an inaccuracy or error in the shipping address.
Orders and Contracts are legal only with individuals of full age.
PRICES & SHIPPING
Prices on the website are in EURO.
Additional costs may apply for shipping to countries outside the European Union. The customer is responsible for paying all taxes, fees and other costs. Any foreign bank charges have to be paid by the customer too.
Taxes, fees and other charges incurred by importing the goods will NOT be reimbursed if the goods be returned.
In case of non-availability or partial availability of the goods the seller shall inform the customer without delay and payments made by the customer will be immediately refunded.
The seller is not responsible for any lost, stolen or damaged shipment in relation to the shipping carrier or customs delays and clearance, for any shipping or customs delays.
Customers are responsible for paying additional costs for applicable customs clearance fees, paying additional fees if the order has to be re-shipped or any other additional costs.
Payment can be made using one of the payment options mentioned in the online shop of the seller. All possible payment methods are showed during the payment process.
Discrepancies in color of the product on the website and color of the original product are possible due to technical conditions, like the different color settings of computers and monitors.
RIGHT OF WITHDRAWAL
The customer has the right of withdrawal within 14 working days after she/he received the product. The product must be returned complete, unused, in the same state as was upon receipt and in original packaging. In case the product´s value has diminished as a result of the customer, he/she must bear the compensation costs.
Custom works can not be returned.
The costs applicable to the return of products must be paid by the customer.
The request to return the product must be submitted by email firstname.lastname@example.org and all information will be sent to the client.
A copy of the invoice must be enclosed together with the parcel. The items must be sent as a parcel with a Track & Trace number & insurance. Parcels from outside the EU countries must be clearly marked with ‘RETURNED GOODS’, to avoid any customs charges. The seller is not responsible for any customs charges. Any charges and costs incurred are the responsibility of the customer.
The seller will process a refund to the customer within 14 business days after receiving the product.
The seller assures that the products are according the specification of the placed order of the buyer. There is no liability for slight deviations in color, styles, sizes, finish or packaging.